UK Deliveries Charges (excluding Channel Islands)
Free UK Delivery!
Please contact us for an estimate. We use DHL for all international and European deliveries.
All confirmed orders will be dispatched within 2 working days – allow 4-7 working days for delivery. Please allow additional time for more remote areas. *Should you require an express delivery service please contact us prior to placing your order so we can arrange this for you.
Orders can be taken 365 days of the year however orders are dispatched on weekdays. Unfortunately dispatch does not take place on weekends or public holidays. *Dispatch times - Monday to Thursday (9am - 4pm) Friday (9am-12pm)
Customs and Import Charges
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we cannot provide you with any costs as they vary from country to country and we have no control on this. We would advise you to contact your local customs office for current charges before you place an order to avoid any unexpected charges.
Please note: On occasion we may need to source an item/s in your order from one of our stores / warehouses - this may impact how quickly we can dispatch your order. If there are going to be any delays we will contact you let you know. If the contents of your order are coming from different locations please expect your goods delivered in more than on parcel (no additional postal charge).
Zhik gear can be returned for exchange within 30 days, or full refund within 7 days of receipt. Goods must be in new condition and in original packaging. Goods will be inspected on return and refunds or credit for exchange processed within 7 days. Refunds for orders placed are credited back the original credit card on which the order was purchased. Please contact firstname.lastname@example.org for further information on returns.